For Waterloo Heights staff, many of whom have been with us for several years, working here is more than a job—it's a life choice. Experienced and professional, friendly and approachable, they go out of their way to make our residents feel right at home—devoting each day to their comfort and peace-of-mind.

Here are a few of the people you'll meet at Waterloo Heights.

"I've been here at Waterloo Heights since 1996. I was drawn to this community because I knew that the owners shared my goals and ideals of creating quality retirement living. The most rewarding part of my job is when a resident comes to me and says 'I'm so glad I moved here. I should have done it five years ago.' "

Jackie Thirtle
Executive Director

" The residents at Waterloo Heights are very active individuals, each of them adding their own unique touch to our activities and events. With such a wonderful group of residents, it is easy for me to work with their ideas and suggestions to provide them with innovative and stimulating recreational activities that they can really look forward to."

Jessica Dietz
Activity & Marketing Director

"I came to Waterloo Heights because of its reputation for great food and quality service. Mealtime is when the residents come together around the table as a community. By serving our residents well-balanced and nutritious meals, I'm helping to make their home more comfortable. Their appreciation makes being here really special."

Rick Barrett
Chef - Food Services Supervisor